Frequently Asked Questions
Does Dream Destinations have a minimum stay?
We generally have a 5-night minimum stay for all of our condos. Some exceptions are permitted, so please inquire if you are interested in booking for 4 nights and we may be able to accommodate your request. We do not accept bookings for 1, 2 or 3 nights.
What time is check-in?
Check-out time is 11AM. If your flight is departing later in the day or you wish to stay longer than 11AM, please inquire with us ahead of time and if we are able to accommodate a later check-out, we will do our best to accomodate you and will let you know the cost, if any, to extend your checkout time. All check-outs after 11AM must be approved ahead of time, no exceptions.
What time is check-out?
Check-out time is 11AM. If your flight is departing later in the day or you wish to stay longer than 11AM, please inquire with us ahead of time and if we are able to accommodate a later check-out, we are happy to do so. All check-outs after 11AM must be approved ahead of time, no exceptions.
Is a deposit required to secure the reservation?
In order to book/reserve a property, a 30% deposit is required. This deposit is part of the total rent and is fully refundable up to 14 days prior to the check-in date. After this time, the deposit is non-refundable.
Is a security deposit required?
All bookings require a refundable security deposit to be used against unforeseen damage to the property. This is no different than a credit card hold placed by hotels at check in. The hold is released within 7 days following checkout provided there is no damage to the property or its contents.
Are there occupancy limits or a maximum number of guests permitted?
Yes, there are strict occupancy limits for each condo. Each person will be required to register at check in and no additional overnight guests will be permitted.
What do I do when I arrive? How will I obtain keys and get into the building?
Our Operations Manager will make arrangements to meet you at the condo building and check you in. You will be shown into the condo you booked and you will have the opportunity to ask any questions about the condo. We will show you around the property and go over the available services & amenities. Once you are settled into your new accommodations, we hand you the keys and will leave you in peace to enjoy Miami Beach as you see fit!
Who will help me if I have trouble during my stay?
Our Operations Manager can be reached by calling 574-286-2359. In addition, you may call our toll-free number 888-440-4478 or email us at sales@dreamdestinationsllc.com anytime.
Can I extend my booking??
Certainly. We will be happy to extend any bookings subject to availability at the time the extension is requested.
Can I book for one or two nights?
No. Our minimum booking is 5 nights. We offer weekly and monthly rentals as well.
Is cleaning service provided?
You may pay for extra housekeeping services. Please see our Concierge form for rates.
Is parking available and included in the rate?
Yes, one parking space is included with each rental. Each property has an assigned parking space in the attached garage.
What kitchen appliances do you provide?
Kitchens have top-of-the-line appliances, including stove / burners, oven, microwave, refrigerator/freezer, toaster, coffeemaker, kettle, pots and pans, dishes, silverware and cutlery. Every property has its own washing machine/ dryer and dishwasher. Please check the details for the property you are booking.
Do you provide cooking utensils?
Each kitchen has a complete set of cooking utensils, dinnerware and cutlery.
Do you provide bath towels & linens?
Yes, bath towels and linens are provided. We are proud to offer luxury Bvlgaribath products.
Do your properties have air conditioning and heating?
Absolutely! This is Miami after all. Every property has air conditioning. Heating is also available for the few days each year that the temperature drops below 60.
Do you provide gym facilities?
There is a small gym located in the front building on Ocean Drive. You can access the gym by using your key FOB.
Are cribs available?
We have a limited number of cribs and essentials available for a small rental fee. Arrangements for these items must be requested in advance.
Are the properties smoke-free?
Yes. Smoking is not permitted inside any of our vacation rentals. Guests may smoke outside on terraces. An additional cleaning fee will be assessed for smoking inside.
